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Ever since the Brazilian constitution was established in 1988, there has been more of a focus on the safety and well-being of the general public. Until then, Brazil was ruled under a harsh dictatorship with little focus on the populous. Following the United States’ lead in 1991, Brazil used the Consumer Defense Code to protect all consumers. The code was initially designed not only to protect consumers in transactions but also to regulate the relationship between providers and consumers in all areas of business.
Consumer Rights in Brazil
If the consumer has been harmed by goods or services, it is not their responsibility to find evidence and bring it to court. Instead, the provider must take that initiative and bring proof that they are innocent. Under the consumer protection code, there is assurance that all public services and customer service is provided by all institutions. In addition to these details, the Consumer Defense Law covers the following topics:
Take Care of Your Consumers’ Rights
If you are thinking about doing business in Brazil, it is important to comprehend the consumer protection code. Consumers are well protected, so you should make sure your business doesn’t infringe upon their rights in any way, even accidentally. In court, they will have an advantage, so protecting yourself and your rights could be difficult. Brazil has one of the most powerful defenses and laws for consumer rights in the world. If you’re unsure about whether or not your business might be breaking laws under this code, you should speak with a Brazilian attorney right away. Otherwise, ignoring consumer laws might have serious negative consequences for your business.
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